Update and Product Return/Refund Policies
VVMapping Return Policy
Not satisfied with a product from us? Return any VVMapping product
within 90 days from date of purchase for a full refund of your
purchase price. Please include a copy of your invoice with the
All product updates for digital products, are free
for one year from date of purchase.
First year of updates are free with product purchase. On average there are three updates per season for any of our products. When the next version is released, we send an email to let you know of the new version. It can then be downloaded from our site or a new CD can be requested or an updated memory card can be exchanged for the current card. For the card exchange, we include a postage-paid mailer to return the old card to us.
For example, our GPS Maps of
Michigan Snowmobile Trails had 7 updates
in 2009. Customers were
notified by email of the release and then had the option to download
the new version, request a new CD (free) or request an updated
memory card to exchange for their old card.
We will generally extend your
subscription to the nearest release. If your subscription were
set to expire in May and the product had an update in March and
another in June, you are able to access the June release.
Each release includes notes on
what has changed with this version, enabling you to determine
if the changes are relevant to your needs. You can skip a version
or two, as each update is fully inclusive of all previous versions.
year of updates
(subscription) can be purchased for $10. This will
extend your active subscription by one year. It can be purchased
at any time, including months after the initial period concluded,
providing a full 12 months from the date the new subscription
that your original maps do not "expire" or otherwise stop working,
the updates/subscription is only to receive the new changes/features
that come with the new releases.
Upgrades from one product to
another are not free, but are priced to not cost more than if
you had bought the upgraded product initially.
We currently do not offer updates or
upgrades for our non-digital products, such as our Map Books.
are updated throughout the year and we may be able to make
the updated pages available to you electronically (please contact